Refund policy

Refund Policy

At Mosle, we prioritize customer satisfaction and aim to ensure a seamless shopping experience. We understand that unforeseen situations may arise, and we are here to support you with a fair and transparent refund process.

Refunds and Cancellations

• Refunds will be processed promptly, usually within 3-4 days you will receive the money in the original payment method.
• Orders may only be canceled prior to dispatch. If an incorrect order has been delivered, please notify us immediately, and we will resolve the issue swiftly.
• Frequent cancellations without valid reasons may result in account restrictions to maintain fairness to all customers.

Returns

• If you are unsatisfied with your purchase, you may return the item within 2 days of delivery.
• Please ensure the product is in its original condition and packaging to facilitate a smooth return process.
• Returns not meeting these conditions may be subject to rejection.

Contact Us

For any questions or assistance regarding our refund policy, our customer support team is always available to help. Please reach out with your concerns, and we’ll provide the guidance you need.

Thank you for choosing Mosle. Your trust in our brand is invaluable, and we remain committed to delivering excellence in every interaction.